Econtrac Support Maintenance System
Malaysia Fully Integrated Maintenance and Support Service Cloud Application.
Customer Support Software
We’ve What Econtrac Support Maintenance System Require
Customers
Number of valid, expired, cancel, pending contract and Instant Search Customer.
Team Member
Configure support team member with permission and role.
Service Contract
Number of Valid and Value Contract, Monthly Bar and Pie Chart, Filters Contracts.
Email Marketing
Notifying customers for monthly expiring contract and subscription in a click of mouse.
Training
Monitoring and Assigning training sessions, number of trainees and appointment fixing.
Ticketing
Submit and monitoring Service Tickets by hours and Customer Rating.
Subscription
Subscription or Warranty is much easier with Statistic, Graph and Filters.
Scheduling
Whether to schedule training, site visits or product demo with monthly calendar view.
Analysis
Statistic, Pie and Bar Chart as well as filtering to have a different dimension of analysis.
UBS Software and MS Excel Integration
Import Customers
Import Subscription
Import Service Contract
Import Training
Connect With Users On Every Platform
Anywhere, Anytime on Any Device using our mobile-friendly Service Contract web application.
Data is Auto-Backup and Protected
Your data and records are all saved and backup in a secured cloud environment. User login comes with OTP.
User’s Access is Better Control
Easier to collaborate users from different locations and levels using same database and platform. All inputs and reports are instantly accessible according to permission setting.
